FAQ / Help

Order Status

Category: Order Status

My Account / Orders” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.

Category: Order Status

Click the “My Account / Order Status” link at the top right hand side of our site to check your orders status.

Category: Order Status

Click the “My Account / Order Status” link at the top right hand side of our site to view orders you have placed. Then click the “Change quantities / cancel orders” link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.

Category: Order Status

Click the “My Account / Order Status” link at the top right hand side of our site to track your order.

Category: Order Status

Click the “My Account ” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.

Category: Order Status

Click the “My Account / Orders” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.

Category: Order Status

Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.

My Account

Category: My Account

1) Click the “My Account / Order Status” link at the top right side of our site.

2) 
Enter your email address.

3) 
Select “I am a new customer”.

Category: My Account

Click the “My Account / Order Status” link at the top right hand side of our site to edit your account information.

Category: My Account

Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Category: My Account

Click the “Forgot Password” link at the top right hand side of our site. Under the login box you’ll see a link that says “Forgot your password? Click here”. That link will send an email to you with your password.

Category: My Account

 If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

Category: My Account

See our Terms & Conditions for complete details regarding our return policy.

Category: My Account

Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the “My Account / Order Status” link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

International Shipping

Please see our Terms & Conditions for complete details regarding our return policy.

Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.

Guarantees

Category: Guarantees

It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!

Category: Guarantees

We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.

Category: Guarantees

This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

Pricing and Billing

Click the “My Account / Order Status” link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

Click the “My Account / Order Status” link at the top right hand side of our site to print invoices.

Credits usually take 7-10 business days from the time we receive your item(s).

Your credit card will be charged within 24 hours prior to shipment of your item(s).

Buyer's Guide

Category: Buyer's Guide

We have the following discounts available. The more you buy the more you save!!

ST JACOBS

  • Buy 30+ Units of any St Jacobs Semen and get a 15% discount with the code WINTER15

BEEF SEMEN

  • Buy 50 to 90 units of any* Beef Semen and get a 10% discount
  • Buy 100+ units of any* Beef Semen and get a 20% discount

*Excluding Bulls on other special offers

Category: Buyer's Guide

We recommend discussing your goals and management style with an ABS artificial insemination specialist to ensure the best solution can be implemented. In addition, we suggest following our handling procedures and protocols, as outlined in the following guide.

Category: Buyer's Guide

To find the product(s) you’re looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.

Category: Buyer's Guide

To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You’ll notice that anytime you scroll over something that is a link, your mouse cursor will become a “hand”. Whereas scrolling over anything that is NOT a link will leave your cursor as an “arrow”. You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.

Category: Buyer's Guide

After adding items to your cart, click the “View Cart” link at the top of this site to view your cart. At the bottom of the shopping cart you’ll see a box where you may enter your coupon code.

Category: Buyer's Guide

A unit of semen brings no real value to a dairy farmer unless it results in a cow pregnant with a female calf. A healthy heifer needs to be born and only then can genetic progress be seen. That’s where the value is found.

At a time when efficiency is crucial on dairy farms, producers need to reduce their variables. Creating pregnancies with conventional semen is like flipping a coin – the odds of getting a male or female calf are generally the same.

Using Sexcel, customers have the power to decide with, as much precision as biology and technology currently allows, which part of the herd will pass on their genetics and make replacement heifers for the next generation.

Sexcel provides a high probability of success. Observations using ABS Global’s Real World Data® (RWD™) index demonstrated that Sexcel achieves a 90% relative conception rate to conventional semen.*Results varies according to management, environment and animal.

Sexcel Sexed Genetics is available for: Holstein, Jersey, and Norwegian Red.

Additional Support

Category: Additional Support

Please click here for our company contact information